How to Log In to the Customer Portal for the First Time? Follow
Use this article when a user needs to log into the PerfectServe Customer Portal for the first time. This covers navigating to the Support section, and choosing between getting a password (existing contacts) or signing up (new customers).
Use Case
User needs to log into the Customer Portal for the first time and isn't sure whether to request a password or sign up as a new user.
Logging In
- Go to https://perfectserve.com.
- Select the "Support" icon from the top right.
- Choose "Sign In" from the top right.
- On the login screen, choose one of two options:
- Option 1: Have you emailed PerfectServe Support before? If so, you are most likely already set up as an end user in our system and simply need to choose "Get a password."
- Option 2: If you are a new PerfectServe customer or have never before contacted our Support team, choose "Sign up."
- Follow the instructions provided on the screen for the option you chose.