Ascension St. Francis - Evanston Follow
Facility/Health System |
Ascension St. Francis - Evanston |
Last updated |
07/17/2023 |
Licensing: | PerfectServe CC&C |
Kick-Off Date |
5/18/2023 |
Note: |
Facility is licensed for following items:
|
# of Facilities |
1 |
Go Live Date: |
07/23/2023 |
Next Phases (if applicable) |
Patient Census and EMR Embedded Messaging |
Status |
Live |
Project Team Email |
Ashley O'Brien <aobrien@perfectserve.com>, Alexandra Van Buren <avanburen@perfectserve.com>, Vlaanderen Reotan <vreotan@perfectserve.com>, Kaleb Grabert <kgrabert@perfectserve.com>, Courtney Koehn <ckoehn@perfectserve.com>, Rachel Young <ryoung@perfectserve.com> |
Request |
Who Handles |
Notes |
Add Practitioner User |
PerfectServe (Med Staff/Support) |
|
Deactivate Practitioner User |
PerfectServe (Med Staff/Support) |
|
Log-In Assist for Practitioner User |
PerfectServe Support |
Practitioners can use either AD or PS credentials. |
All other Practitioner User Assistance |
PerfectServe Support |
|
Add Care Team User |
CSP |
Ascension Help Desk |
Deactivate Care Team User |
CSP |
Ascension Help Desk |
Log-In Assist for Care Team User |
Other (add note) |
Customer uses AD, so they would need to contact local IT support to get login assistance. |
PerfectServe Web Link Missing or Not Working |
Other (add note) |
Contact: "Stephanie St. John" <stephanie.stjohn1@ascension.org>, Paige Campbell <paige.poole@ascension.org> |
Department Missing from PerfectServe Web Link |
Other (add note) |
Contact: "Stephanie St. John" <stephanie.stjohn1@ascension.org>, Paige Campbell <paige.poole@ascension.org> |
Wi-Fi Issues |
Other (add note) |
Contact: "Stephanie St. John" <stephanie.stjohn1@ascension.org>, Paige Campbell <paige.poole@ascension.org> |
Schedule Integration Contact (if live/applicable) |
N/A |
Include key contact and email |
Care team mobile app |
N/A |
Include key contact and email |
ADI for care team and practitioner |
Yes (add note) |
Both |
MDM for care team and practitioner |
N/A |
Include key contact and email |
Manages AMP link |
Include key contact and email |
Facility Details
|
Please answer YES OR NO if implemented |
Additional Notes (indicate specific types or groups if applicable) |
ADI for Practitioner users’ format |
YES |
@amita.amitahealth.org |
MDM for Practitioner users |
NO |
|
ADI for Care Team users |
YES |
@amita.amitahealth.org |
MDM for Care Team users |
NO |
|
Care Team web access |
YES |
|
Care Team mobile app devices |
NO |
|
Resident Program Contact Management |
YES |
|
Care Team notifications? |
NO |
|
Patient Transition Notifications (aka CEP) |
NO |
|
Patient-Census Interface (aka PCR) |
NO |
|
ED Call Management |
YES |
|
Schedule Integration (hyperlink) |
YES |
Schedule Integration with Lightning Bolt |
Alerts and Alarms (i.e. Rauland) |
NO |
|
Alert Order Notifications (ie. Sepsis, Critical Labs, Consults) |
NO |
|
EMR Integration |
NO |
Epic Embedded Messaging |
Team Alerts |
NO |
|
Client Success Adviser and Technical Lead Facility Alignments |
Key Dates
Task |
Please answer YES or NO based on completion |
Date Completed/Range of completion |
Practitioner roster upload |
Yes |
N/a: uploaded before project |
Registration start date |
Yes |
|
Care Team Training |
Yes | |
Support Transition |
Yes |
|
Special Considerations
Implementation Team at Go-Live
Project Manager |
Cody Norton |
Lead Consultant |
Ashley O’Brien |
Consultants |
Vlaan Reotan, Kaleb Grabert, Rachel Young, Courtney Koehn |
Clinical Integration Analyst |
Chas Murr, Kevin Johnson |
Mobile Analyst |
|